--- title: "Privacy Policy | The Incorvaia Team" description: "How The Incorvaia Team collects, uses, and protects your personal information. 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All text messaging originator opt-in data is kept strictly confidential. ## Information We Collect ### Personal Information - Name, email address, phone number, and physical address - Payment information when you make a purchase or request services - Opt-in records and timestamps for all communication channels (SMS, email, etc.) ### Non-Personal Information - IP address, browser type, and device information - Website usage patterns and analytics data - Cookies and similar tracking technologies ## How We Use Your Information - Providing and improving our services - Processing transactions and payments - Communicating with you about inquiries, appointments, and service-related updates - Enhancing website functionality and user experience - Ensuring security and fraud prevention ## SMS Messaging & Compliance By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support communications, and important updates. ### Opt-Out Instructions - You may cancel SMS notifications at any time by replying "STOP" - Reply "HELP" for assistance - Standard message and data rates may apply ## Information Sharing & Disclosure We do not sell, rent, or trade personal information. **Data will not be sold or shared with third parties for marketing or promotional purposes.** We may share information with service providers who assist in our operations, and as required by law. ## Terms and Conditions 1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. 2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at [theincteam@gmail.com](mailto:theincteam@gmail.com). 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy at [/privacy](/privacy). ## Contact Us The Incorvaia Team (DBA eXp Realty) 903 Highlands Blvd Lakeway, TX 78738 Phone: [440-879-7130](tel:440-879-7130) Email: [theincteam@gmail.com](mailto:theincteam@gmail.com) [![The Incorvaia Team — When It Comes to Real Estate We're Not #1, You Are!](/assets/incorvaia-logo-white-DDiekB_K.png)](/) Greater Cleveland's trusted real estate team since 1995. Over $1 billion in transactions and a client-first approach to every transaction. Brokered by **eXp Realty, LLC** ## Quick Links - [Buy a Home](/buyers) - [Sell Your Home](/sellers) - [Our Team](/team) - [About Us](/about) - [Contact](/contact) - [Search Listings](/search) - [Join the Team](/join-the-team) ## Contact [(440) 879-7130](tel:+14408797130) Fax: 440-378-4092 [theincteam@gmail.com](mailto:theincteam@gmail.com) 16000 Pearl Rd Suite 206, Strongsville, Ohio 44136 ## Follow Us - [](https://www.facebook.com/ohiohomesforsale) - [](https://www.instagram.com/incorvaiateam/) - [](https://www.linkedin.com/in/mikeincorvaiajr) - [](https://www.youtube.com/@theincorvaiateam1256) Equal Housing Opportunity EHO ## Homes for Sale by City - [Strongsville Homes for Sale](/listings/strongsville) - [North Royalton Homes for Sale](/listings/north-royalton) - [Broadview Heights Homes for Sale](/listings/broadview-heights) - [Brunswick Homes for Sale](/listings/brunswick) - [Medina Homes for Sale](/listings/medina) - [Hinckley Homes for Sale](/listings/hinckley) - [Parma Homes for Sale](/listings/parma) - [Parma Heights Homes for Sale](/listings/parma-heights) - [Columbia Station Homes for Sale](/listings/columbia-station) - [Westlake Homes for Sale](/listings/westlake) - [North Olmsted Homes for Sale](/listings/north-olmsted) - [Middleburg Heights Homes for Sale](/listings/middleburg-heights) - [Seven Hills Homes for Sale](/listings/seven-hills) - [Rocky River Homes for Sale](/listings/rocky-river) - [Bay Village Homes for Sale](/listings/bay-village) - [Avon Homes for Sale](/listings/avon) - [Avon Lake Homes for Sale](/listings/avon-lake) - [North Ridgeville Homes for Sale](/listings/north-ridgeville) - [Berea Homes for Sale](/listings/berea) **SMS / Text Messaging Consent:** By providing your phone number and submitting any form on this website, you consent to receive transactional text messages from **The Incorvaia Team, brokered by eXp Realty** related to your inquiry, including appointment confirmations, property updates, document signing reminders, and account notifications. You also consent to receive marketing and promotional messages, including new listing alerts, market updates, open house invitations, and special offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. Consent is not a condition of any purchase. View our [Privacy Policy](/privacy) and [Terms of Use](/terms) for more information. **Brokerage Disclosure:** The Incorvaia Team is a real estate sales team licensed in the State of Ohio and brokered by **eXp Realty, LLC**. All real estate brokerage services are provided by eXp Realty, LLC, an Ohio-licensed real estate brokerage. Each office is independently owned and operated. Information deemed reliable but not guaranteed. **MLS / IDX Disclosure:** All real estate property data displayed on this website, when available, comes in part from participating brokers in the local Multiple Listing Service. Listings held by brokerage firms other than The Incorvaia Team, brokered by eXp Realty are marked accordingly. The information is provided exclusively for consumers' personal, non-commercial use and may not be used for any purpose other than identifying prospective properties consumers may be interested in purchasing. All information is deemed reliable but is not guaranteed and should be independently verified. © 2026 All MLS data rights reserved. **Equal Housing:** The Incorvaia Team, brokered by eXp Realty fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. We do not discriminate based on race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. Equal Housing Opportunity The Incorvaia Team, brokered by eXp Realty 16000 Pearl Rd Suite 206, Strongsville, Ohio 44136 © 1995 – 2026 The Incorvaia Team. All rights reserved. [Privacy Policy](/privacy)[Terms of Use](/terms)[eXp Realty](https://www.exprealty.com/)