Privacy Policy

Introduction

The Incorvaia Team, doing business as (DBA) eXp Realty ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request services
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

How We Use Your Information

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and service-related updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention

SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support communications, and important updates.

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying "STOP"
• Reply "HELP" for assistance
• Standard message and data rates may apply

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Data will not be sold or shared with third parties for marketing or promotional purposes. We may share information with service providers who assist in our operations, and as required by law.

Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at theincteam@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy at /privacy.

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